FAQ

How do I get to SRWC?

  • Our downtown Winnipeg location at 280 Smith Street is accessible by car and bus. The nearest paid parking lot is across the street. We are a very short walk from major bus routes -South from Portage Avenue, or North from Graham Avenue. Find more information on bus routes here and visit our Contact Us page for a map of our location.

What should I expect when I get to SRWC?

  • Once you have booked an appointment with us, you will be met in reception by our Intake Counsellor who will guide you through our intake process. Before you begin a program with us you will be given an orientation to SRWC with your Program Counsellor on the day of your first group session.

Do you offer housing/is SRWC a residential rehab?

  • SRWC does not provide residential treatment or rehab services. Our programs can help you prepare for residential treatment and offer support after you have been through a treatment program. We can also help you find and access these services. Visit our Resources page for links to local residential services or call us to discuss your needs so we can help find the most appropriate service for you.

What kind of addiction recovery does SRWC support?

  • Our focus is Substance Use Disorders (i.e. drugs and alcohol). If you are living with both a process addiction only (such as food, sex, gambling, internet use) and a Substance Use Disorder, we may be able to help–contact us to discuss your options. But, if you are living with only a process addiction, please visit our Resources page where you will find the contact details for other people who can help.

How do I refer someone to SRWC?

  • In the case of family members, we cannot book appointments on behalf of someone who needs help – they must contact us themselves. You can give them our contact information or encourage them to take a look at our programs. If you are affected by someone’s drug or alcohol use, ask about our Family Program
  • If you want to refer your clients, call us to book an appointment, or ask to speak with our Intake Counsellor who will provide guidance on the most appropriate services for your client.

My family member or friend’s use of drugs or alcohol is affecting my life. Where can I get help?

  • Our Family Program can help you. Contact us to discuss your needs with our Intake Counsellor. We are always happy to answer your questions about how you or someone you care about can get help and support.

Do I have to take time off work to attend an SRWC program?

My employee may have a drug or alcohol problem. Where can I find help?

  • If your employee is still using, our Exploring Options could be the right fit for them. You can find out more about it here or give us a call. We are always happy to answer your questions.
  • If the employee has stopped using and is returning to work, our Work Sober program may be the right fit. Find out more here or give us a call.
  • Please note, if you would like an employee to attend one of our programs, they must make an appointment with our Intake Counsellor themselves.

I want to work for SRWC, do you have any job openings?

  • Thanks for your interest in working for SRWC. When we have any vacancies these are posted on our Employment Opportunities page.

I want to serve others in recovery by volunteering with SRWC. How do I do this?

  • Thanks for your interest in supporting SRWC. Take a look at our Support Us page to find out how you can volunteer with SRWC and the support and training we provide. Have your own ideas about how you can help us? Please contact us, we’re always happy to discuss these with you.

What do you mean by “spirituality”?

  • The journey towards recovery from the effects of Substance Use Disorder and addiction means healing of the body, mind, and spirit. We believe that personal spirituality is one of many areas that are included in well-balanced living, along with physical health, family relationships, future prospects, social life and recreation, and financial stability.

Other questions?

  • Here is an overview of how we can help.
  • If you have questions about our programs and services, please contact us so we can provide you with the information you need.
  • Our Resources page will also help you access information about additional local services that may be right for you.

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